So Many Questions - Family Law

I've been enmeshed in my practice for so long I sometimes forget how intricate and complicated it can be.  Some days, like today, I meet with a myriad of people who just need to get their questions answered.  They know they are facing a complex situation that therefore feels rather daunting and rather than strike out on their own with the very real chance of striking out entirely, they seek advice from one who has been in the trenches for decades - me.

Sometimes their questions are straightforward, requiring no more than a simple, direct answer that can set their minds at ease and help them chart a clear and safe course for their new direction.  Other times their questions are complex, requiring much give and take to ferret out the nuances that can alter the course of the right answer with the slightest subtlety.

Regardless of questions simple or complex, the questions, and the questioners, are welcome at my firm.  I understand that some attorneys play hide the ball.  "If you want an answer, you have to feed the monkey."  I do understand that approach.  My education and lengthy experience have value.  But I perform no service to my community if I treat my knowledge and expertise like it's off limits to all but a select few with the green in their wallets to unhinge my jaw.

If I kept my knowledge a secret, how would a client ever know that I have any knowledge at all?  I don't see a successful interview concluding, "I know exactly what I would do and if you hire me, I'll tell you."  Suppose the poor client hires that counsel and counsel then spews something idiotic.  I don't see how that works.  Perhaps I'll get a few more decades down the road and decide that potential clients should pay me for their initial visit.  Right now that just seems cheap.

So, if you have a question, come see me.  While I cannot work for free since I'm not independently wealthy, I'll gladly, and I do mean gladly, answer your questions.

Michael Manely
http://www.allfamilylaw.com/CM/Custom/Firm-Overview.asp

Why Free Consultations Are Worth The Money



Shelia Manely, Business Manager



Tonight's blog post is written by Shelia Manely, Business Manager for the Manely Firm, PC.

I’m not a lawyer . . . yet.  But, I am a law student, mother of a blended family of five, business manager of our growing law firm and wife.  (That’s the order my husband suggested.)   I can’t give legal advice, but I can give lots and lots of advice.  Just ask anyone who knows me.  I just can’t help myself.  I figure I’m being very helpful if I share everything I know with anyone who asks.  I know you didn’t ask, but, you are reading, which sort of implies consent.  So, here I go.

I had the chance to sit in on a presentation given to fellow law students by the founding attorney from a family law firm with their sole office in downtown Atlanta.  To prove what a great attorney he is, he touted how many speaking engagements he’s had, how many TV appearances he’s made and how dependent upon him the local news channels are for his professional advice.  He said he always makes himself available to the media, not just for paid appearances, but also for free consultation and  advice.  After all, he says, those guys are journalists, not attorneys.  They want to know they are getting their story straight and using the right terminology.  Sometimes, he says, I’m disappointed when I don’t get credited or I get edited out of the piece, but that’s OK.  I still help.  I want them to call me again.  I want to keep those opportunities coming!

He also bragged about how much he charges an hour (over $500) and why he never, ever gives free client consultations.  He advised over twenty-five future attorneys to never, ever give free client consultations.  Here’s his reasoning: 

 If I charge for consultations, people will think I have enough business that I don’t have to give free consultations to get business.  Free consultations say, “I’m desperate.” 

 If I charge for consultations, I won’t be giving away my time to some people while billing my time to others.  Free consultations say, “I’m putting my paying clients aside to do free consultations.”   

If I charge for consultations, people will feel really good about what I tell them because they’ve paid for it.  Free consultations say, “my advice isn’t worth anything.”  

And then there is the kicker:

If someone pays for my time and also gets a free consultation from another attorney, they’re not going to pick the do-gooder who gave them their time, because they’ve already invested over $500 bucks in me!  Free consultations say, "pick me and you've wasted the money you paid the other guy."

Well, it’s hard to argue with him because he is very successful.  He has lots of famous clients to show for his efforts.  And rich, famous clients need a good attorney just like the rest of us.  But, wait a second…don’t the rest of us need a good attorney just like those rich, famous people?  

At The Manely Firm, PC, we've had our share of media attention and we do give free client consultations.

               We are not desperate.  We open over 200 cases a year and that number keeps climbing.

               We do not put our paying clients aside to do free consultations.   If we have more work than we can do while giving free consultations, we hire more attorneys.

               If people thought our free advice wasn’t worth anything, they wouldn’t hire us by the hundreds.  And finally,

               If a person prefers to pay for advice they may never use, from an attorney they have yet to meet with a firm they may never hire, I say let ‘em.  I prefer our clients be sane.  They’re easier to represent.

At The Manely Firm, PC, we make ourselves available to potential clients, not just the media.  And, not just for paid appearances, but also for free consultation and advice.  After all, our potential clients are just people, not attorneys.  They want to know they are getting their story straight and using the right terminology.  Sometimes, we are disappointed when we don’t get hired, but that’s OK.  We still help.  We want them to call us again.  We want to keep those opportunities coming!

So, the advice?  If you need a successful, experienced family law attorney, visit us for a free consultation.  If you need a celebrity, it'll cost ya'.